Subject: Trainer Candidate - Akshay Chavan
From: Akshay Chavan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Dec 2022 02:30:00 -0500

| | Tech Support Test

Name | Akshay Chavan
E-mail | [email-masked]
Phone Number | (+91) 9420894311
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bangalore

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HCL Tech | Software test engineer | - | 40000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediate Joiner
Please briefly describe your work experience specifically in Quality? | Having professional experience as a Automation Test Engineer with 3.5 years experience in Automation testing, Manual testing, Functional & Non-Functional testing, Regression testing Sanity testing, Agile methodology, API testing with POSTMAN, SQL Database, Selenium Webdriver, java, POM With Pagefactory, TestNG Framework, Maven, GitHub, Working On Insurance Domain Project.
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | -
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means consistently meeting customers' expectations. Great customer service is quick, easy, personalized, and empathetic. Companies that deliver excellent customer service take the time needed to understand the needs of their unique customer base.
What according to you makes you a good candidate for this position? | Good communication & understanding skills, Quick learner, Smart work
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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