Subject: Trainer Candidate - Sanchit Aggarwal
From: Sanchit Aggarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Dec 2022 04:22:59 -0500

Tech Support
Test

Name

Sanchit
Aggarwal

E-mail

[email-masked]

Phone Number

(+91) 9643799752

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Shahdara

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Meddo Health

Team
Leader

26 December

30000

Previous Employer 1

Jindal
X

CSA

22 Nov 2020

18000

Previous Employer 2

If Selected, how much time do you need
to join?

10

Please briefly describe your work
experience specifically in Quality?

I was working with a start-up
where in I was taking care of the complete customer service along with quality
and the training part

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

A good customer service refer to helping a
customer and resolving the problem where in great customer service means helping
the customer by keeping the customer experience part in mind and focus on
reducing customer efforts.

What according to you makes you a good
candidate for this position?

Because I focus on providing
the best customer experience

On a scale of 1 - 5 please rate your
fluency in spoken English

4