Subject: Trainer Candidate - Aneesh T
From: Aneesh T <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Dec 2022 01:50:34 -0500

Tech Support
Test

Name

Aneesh
T

E-mail

[email-masked]

Phone Number

(+91) 8848430565

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Kerala

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Infosys BPM

Process
Specialist

Nov-10

37k

Previous Employer 1

Infolks

Full Stack Developer

Previous Employer 2

Pix Dynamics

AI
Developer

If Selected, how much time do you need
to join?

Immediate

Please briefly
describe your work experience specifically in Quality?

I
have experience in Quality for various process like APPLE Siri, Apple
Map.And in the field of Software testing too

Have you worked as a
Quality Manager in a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation in your experience as someone who is
responsible to manage and bring improvements in quality of your team

Ultimate concept of quality is depends on understanding the
product  business logic and product functionalities. So from client side
gathering the right product information is the key point and cross checking
those parameters are meeting with our development and design team or not is more
important. Team work is the key to provide quality for all kind of products and
processes

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

Understanding the client business logic or requirement  and
work accordingly with giving more add on contributions to the existing
requirements

What according to you makes you a good candidate
for this position?

Those who are aware of the importants of quality
for a product .

On a scale of 1 - 5 please rate your
fluency in spoken English

4