Subject: English Language Test - Kartik kumar Bisht
From: Kartik kumar Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Dec 2022 10:05:28 -0500

| | Foreign Language Screening Test

Name | Kartik kumar Bisht    /  (+91) 7409437646    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To - xyz
From - [email-masked]
Sub -  reply to your query
Dear sir/mam

We know that you face many problem for your courier. We understand your problem or fellings .

We will send our  inquery email address
[email-masked] so pls contact us and we will surely help you .

Understanding fellings or problem of our customer is our first priority.

Best regards
Customer support
Babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

To - adbul
From - Homebox team
Sub - reply to your query

Dear abdul

We know that you face many problem for your tv cabinet.
We will replace your tv cabinet very quickly .

In future you face any type of problem so please drop email in [email-masked]

forgive our mistakes .

Listening problems of our customer is our first priority.

Best regards
Customer support
Homebox team

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