Subject: English Language Test - sagar kumar
From: sagar kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Dec 2022 01:02:47 -0500

Foreign Language
Screening Test

Name

sagar
kumar    /  (+91) 7838373441    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

To

Cc Bcc

Subject-Status of the order 24356 hand bag.

Dear customer,

we want to inform you that the product was shipped on time by us but the address
given by you for the delivery was found to be wrong as per by our courier
service so please provide the correct address so we can deliver your product as
early as possible.

Regards, bayshop.com

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

To

Cc Bcc

Subject-In support of complaint regarding order6564 TV Cabinet.

Dear Customer,

In answer to your email regarding scratches on TV Cabinet after our team
installed it yesterday we are examining the situation and if the fault found
from our end your Tv cabinet will be replaced positively by this week.

Regards,

Homebox team