Subject: English Language Test - MOHAMMAD FAIZ
From: MOHAMMAD FAIZ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Dec 2022 02:03:38 -0500

Foreign Language
Screening Test

Name

MOHAMMAD
FAIZ    /  (91) 9997977078    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

We will aske to the customer about this on telliphonically what
is the reason of your wrong address when he will say that this not my mistake
company will check again his address an will show them kindly see this is your
address as per you was wrote when you are ordering your order after we will
think that what can we will do how can we solved this problem who will be better
for us and our good customers.

Thanku

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Company
should say that this thing you can return if you will find any scratches within
days.after that  we will not give any responsibility from our company or
side this is your responsibility our good customers

Thanku so much