Subject: Trainer Candidate - Sudhanshu Kumar
From: Sudhanshu Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Dec 2022 10:01:19 -0500

| | Tech Support Test

Name | Sudhanshu Kumar
E-mail | [email-masked]
Phone Number | (+91) 7352450486
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Badarpur boder (New Delhi)

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Macas automotive | Quality inspector | | 13000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

If Selected, how much time do you need to join? | 20 days

Please briefly describe your work experience specifically in Quality?

Inspection of all incoming raw materials Dimensionly and visual
Prepare all inspection report and Techanical document

Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | "My  job  as a team member at a Macas automotive. We check incoming raw materials and pre despetch material .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is when you order something and you get it as per the expectations. Great customer service is when it goes beyond expectations
What according to you makes you a good candidate for this position? | Because i manage daily for supplier quality control and discuss quality assure for our customer
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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