Subject: English Language Test - Arsha Das
From: Arsha Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Dec 2022 00:45:11 -0500

Foreign Language
Screening Test

Name

Arsha Das
/  (282005) 9044536300    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Your order couldn't be fullfilled due to some incorrect
information about your address. Please insure that you have mentioned the
correct information So ,

that we could deliver it tomorrow.

Thank you

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Ok ,sir/
ma'am sorry for the disappointment . Our team will vist you tomorrow and
will monitor the problem you are facing we will surely make sure to make out the
best solution .

Thank you