Subject: English Language Test - Mohd Zaid
From: Mohd Zaid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Dec 2022 02:52:52 -0500

Foreign Language
Screening Test

Name

Mohd
Zaid    /  (110025) 9643920519    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Good Afternoon .

Thanks for connected us.

We are here to help you.

Thank you for giving your precious time.

I just check your order status and found that the order was shipped by us to
courier company at the same day. I suggest you to check the particular address
once again so that the courier boy delivered your order well.

Have a nice day.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Good Afternoon.

Thanks for connected us.

We are here to help you.

Thank you for giving your precious time.

Your feedback means a lot for us.

I just check your orders details and provide appropriate solutions. We are
change your order according to company policies soon.

Have a nice day.