Subject: Trainer Candidate - Penuel Peter Baral
From: Penuel Peter Baral <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Dec 2022 00:46:51 -0500

| | Tech Support Test

Name | Penuel Peter Baral
E-mail | [email-masked]
Phone Number | (+91) 8800407026
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | APS | Trainer | |
Previous Employer 1 | IOCL | Assistant HSE | |
Previous Employer 2 | ANJ turnkey projects | Lead Safety Officer | |

If Selected, how much time do you need to join? | 1 months
Please briefly describe your work experience specifically in Quality? | A professional with good management skills, has led a team of about 30 members. Tech savvy and good communication skills.
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good is where the company is satisfied
Great is where company and customer both are satisfied.

What according to you makes you a good candidate for this position? | Good management skills and can work under pressure, delivering the projects under the given time bracket.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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