Subject: English Language Test - Abhishek Parmar
From: Abhishek Parmar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Dec 2022 00:36:22 -0500

Foreign Language
Screening Test

Name

Abhishek
Parmar     /  (91) 9911437947    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Madam, as I can see in my computer.  The address you have
given is showing wrong. courier man  has come to your home but he has gone
back because of the address being wrong.

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

hello sir as i am able to read your message.
You had taken a TV, in which you had to do a lot of conspiracy and now you
want to return your TV and want to get the money back, then send a ticket for
this.We will help you get benefit as soon as possible as per our company's
terms and conditions.