Subject: Trainer Candidate - Narendra Kumar
From: Narendra Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Nov 2022 10:44:40 -0500

Tech Support
Test

Name

Narendra
Kumar

E-mail

[email-masked]

Phone Number

(+91) 8449925853

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Pantnagar (Uttarakhand)

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current Employer

Auto ignition ltd
Pantnagar

Engineer

Present

13000

Previous Employer 1

Karolia lighting pvt Ltd.
Pantnagar

Technician

15-07-2017

8000

Previous Employer 2

Bhagwati products Ltd
Pantnagar

D.E.T.

17-06-2016

6000

If Selected, how much time do you need
to join?

15days

Please briefly
describe your work experience specifically in Quality?

Responsible for process, Responsible for poka yoke, kaizen,
Responsible for solve the problem that effect product quality, important role in
customer audit and corrective action and preventive action. To do PDIR layout
inspection and SPC. Responsible for prepare and maintain the documents require
as per ISO900-2015

Have you worked as a Quality Manager in
a Call Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

good customer service reps will get the problem
solved eventually. Great customer service reps will get it solved immediately,
doing everything they can to remedy the problem at hand.

What
according to you makes you a good candidate for this position?

Yes.

On a scale of 1 - 5 please rate your
fluency in spoken English

5