Subject: English Language Test - Munish Patni
From: Munish Patni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Nov 2022 04:15:08 -0500

Foreign Language
Screening Test

Name

Munish
Patni    /  (011) 9319036208    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hello Sir

Your order of hand bag was shipped by us and handed over to the courier company
on same day when the order was placed.

The courier tried to deliver the order but the address as per courier is wrong
so please provide us the correct address.

Thank you

Yours faithfully

Munish

9319036208

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello
sir,

I apologize that cabinet has scratches over it.i will try to replace it as soon
as possible

Thank you

Yours sincerely

Munish

9329036208