Subject: English Language Test - Faisal Azeem Chowdhary
From: Faisal Azeem Chowdhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Nov 2022 01:16:49 -0500

| | Foreign Language Screening Test

Name | Faisal Azeem Chowdhary    /  (91) 7906342317    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To
The Customer-23455

27/11/2022

Subject:Response from Company for sending your courier in other address.

Respected Sir,
With deep regret we inform you that the Company where you procured sent to other other address and will be send as soon as possible. Kindly bear the same.

Regards
XYZ
Customer Support Representative

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

To
The Customer 23345

27/11/2022

Subject : Reply to your complaint of Scarches in TV Cabinet

Respected Sir,
This is to inform you regarding your query that  your recently purchased TV Cabinet has scratches but to your information kindly know the purchasing policy of ecommerce company. Hope you look into the policyand accept the same.

Regards
XYZ

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