Subject: English Language Test - ANANYA TAYAL
From: ANANYA TAYAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Nov 2022 01:18:59 -0500

| | Foreign Language Screening Test

Name | ANANYA TAYAL     /  (91) 9045299919    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

We are sorry for the inconvenience caused. Will look after this matter as soon as possible.

Regards.
Thank you Sir/Madam.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We apologize for the same Sir/Madam.Will look forward for the same as soon as possible and try to give best compansation possible as per polices.

Regards,
Thank you Sir/Madam.

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