Subject: Trainer Candidate - Harendra Rajput Harendra
From: Harendra Rajput Harendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Nov 2022 10:30:35 -0500

| | Tech Support Test

Name | Harendra Rajput Harendra
E-mail | [email-masked]
Phone Number | (91) 7078462023
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rewari haryana

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Lumax industrial Ltd. | DET | NA | 18k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 30days
Please briefly describe your work experience specifically in Quality? | Quality core tools, kaizen, CAPA, 5'S, QCC, SAP
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | Carry out audit with customer Maruti suzuki india Ltd.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Early Response to customer is good but early with clear response to customer is great customer survice.
What according to you makes you a good candidate for this position? | I'm good in carry out my responsibilities with full dedication.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |