Subject: English Language Test - Abhay Sharma
From: Abhay Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Nov 2022 03:48:03 -0500

Foreign Language
Screening Test

Name

Abhay
Sharma    /  (91) 9897739793    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

1st i will confirm the address from customer and if the address
wrong then I will ask for the right address and then deliver this address to
courier boy .

So that order can be deliver to right address,nd to right person

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

I will give assurance to customer that your
problem will be  resolve .then I will contact to the team and highlight the
issue of customer and ask them to have a look to customer
issue