Subject: Trainer Candidate - Rohit gawali
From: Rohit gawali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Nov 2022 05:37:13 +0000

| | Tech Support Test

Name | Rohit gawali
E-mail | [email-masked]
Phone Number | (+91) 8625869449
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | pune

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | code icons technology | QA WNGINEER | 28 nov | 31000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | immediate
Please briefly describe your work experience specifically in Quality? | i have 2 year and 3month experience in Automation
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | ibgot difficult situation in my project to get a insufficient data from the client
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service reps will get the problem solved eventually. Great customer service reps will get it solved immediately, doing everything they can to remedy the problem at hand.
What according to you makes you a good candidate for this position? | i work very honestly
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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