Subject: Arabic Language Test - Abdul Raheem Khan
From: Abdul Raheem Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Nov 2022 22:50:09 -0500

Foreign Language
Screening Test

Name

Abdul
Raheem Khan    /  (91) 8827274390
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear
Customer.. Hope you will be fine.  With reference to your enquiry status of
your order. We would like to inform you that your order has been dispatched in
the same date of order and currently your shipment is with our Delivery agent
who has trying to deliver your order on the address given by you upon placing
the order. But unfortunately the address was not correct. You are kindly
requested to provide your correct address and contact details

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

Dear Mr. Abdul

With reference to your above complaint that cabinet has some scratches.

We would like to inform you that we will investigate this issue with our
installation team and will arrange best solution of this issue at our earliest