Subject: Arabic Language Test - Syed Shamsuzzama
From: Syed Shamsuzzama <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Nov 2022 08:41:45 -0500

Foreign Language
Screening Test

Name

Syed
Shamsuzzama    /  (91) 8009274745
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear
coustomer,

Good day......!

Your order has been shipped by us the same day as your given address".....
coustomer add..., kindly check and confirm,and we have shipping bill as well
attached above as per your reference.

Kindly check and confirm.

Regards

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul,

Greeting from us...

We have ragistered your complain. our team will get there soon and we will do
whatever we can if there anything possible.

Regards