Subject: English Language Test - Ravali Meesala
From: Ravali Meesala <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Nov 2022 03:24:45 -0500

| | Foreign Language Screening Test

Name | Ravali Meesala    /  (+91) 7416764406    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Thanku for ur order with us….. I firstly apologise for delay in the order… actually the courier boy/girl tried to reach u Bt unable to find your address, don’t worry the order will be back to us shortly and again we will send u back with clear details… Thanku

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Sir

Greetings from Homebox team,

You don’t necessarily need to know the policy of the brand, but use the best practice from e- commerce companies that you’ve shopped from so far to know the policies.
Thanku

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