Subject: English Language Test - Chunnu Kashyap
From: Chunnu Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Nov 2022 03:24:05 -0500

Foreign Language
Screening Test

Name

Chunnu
Kashyap    /  (201303) 8766267246
/ [email-masked]

Whats your first
language

English

Based on your
understanding of situation 1 above, assuming you are the customer service
representative, please draft a response to customer's email. Please make sure
that your email is grammatically correct and properly formatted.

Dear customer

Please give your correct address details. As per the courier company,your
address found wrong. Please send us your current address details through email
and we will place your order.

Regards

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul

Homebox Team have received your complaint regarding your TV cabinet.

We are apologies for such discrepancies. Please send us your details again.
Surely We will solve your problem.

Regards