Subject: English Language Test - G.pujitha Pujitha
From: G.pujitha Pujitha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Nov 2022 01:59:22 -0500

| | Foreign Language Screening Test

Name | G.pujitha Pujitha    /  (500062) 7569057700    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear kushi!
Tku fr ur email we take customer satisfaction seriously and are glad to hear from you.first iwould like to apologize for the frustation you've been experiencing recently iwant to know that we appreciate ur feedback it will allow us to resolve anyproblems that occur helps us to improve our services we're proud tht as your company as your service provider for last five years the opportunity to resolve ur concern and earn ur continue trust wthus tku.

Regads kushi!

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello!

Returns are accepted within 7days with original receipt and price tags attached

Tku!

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