Subject: English Language Test - Suhail Khan
From: Suhail Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Nov 2022 16:57:28 -0500

Foreign Language
Screening Test

Name

Suhail
Khan    /  (+91) 7084204431    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear customer,

As per your complain, We found your adress is not appropriate so our courier
company unable to reach you.

Kindly provide us detail adress to deliver your product and feel free to contact
us as we are here to help you.

Regards

Suhail khan

(ABC company)

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
customer,

Your complain regarding demage TV Cabinet has been registered. We assure you as
per our company policy we help you soon.

Thanks for contacting us.

Regards

Home box team