Subject: English Language Test - Gulam Murtaza
From: Gulam Murtaza <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Nov 2022 11:54:07 -0500

Foreign Language
Screening Test

Name

Gulam
Murtaza    /  (233300) 7317657293
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Thank you
very much for using our product. Please, Trying hard to courier your item but
your address is incorrect  kindly let us know your correct address.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

We have
noted your request, please wait, you will receive a positive reply as soon as
possible.