Subject: English Language Test - Nabeel Ahmad
From: Nabeel Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Nov 2022 02:43:59 -0500

Foreign Language
Screening Test

Name

Nabeel
Ahmad    /  (+91) 8077173380    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

We are  really sorry for the inconvenience.

According to our courier service, The delivery partner tried to contact you but
the address provided by you was incorrect.

Could you please provide us the right address so that your order be delivered at
the latest.

Is there anything we can help you with?

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

Hello

We are really sorry for the inconvenience.

Could you please share the images of the T.V Cabinet so that our team look into
it and We make sure that this will never happen it to you again. I will send my
team to look back into this mater as soon as possible.We will try you best to
resolve this issue. Kindly be patient we are with you.

Thank you!