Subject: English Language Test - Manju Singh
From: Manju Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Nov 2022 00:30:55 -0500

Foreign Language
Screening Test

Name

Manju
Singh    /  (091) 9311155578    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

We will informed the customer to the address is not correct so
please picup the courier boy call and collect your percel

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

That time we talk to customer and try
understand to you will not receive refund but you will get replace the TV
cabinet.