Subject: English Language Test - CHIRANJEEVI GANDLA
From: CHIRANJEEVI GANDLA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Nov 2022 04:30:35 -0500

Foreign Language
Screening Test

Name

CHIRANJEEVI
GANDLA    /  (0091) 8121416632    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Thank you for reaching out. We appreciate your patience, and
will be happy to solve this issue for you. I'd gladly respond to any
question through email or we can schedule a call for [date] at [time]. Let me
know what works best for you.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Thank you for reaching out. We appreciate your patience, and
will be happy to solve this issue for you. I'd gladly respond to any
question through email or we can schedule a call for [date] at [time]. Let me
know what works best for you.