Subject: English Language Test - Champa Sharma
From: Champa Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Nov 2022 00:49:34 -0500

Foreign Language
Screening Test

Name

Champa
Sharma    /  (+91) 8847615770
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

In this
scenerio i will contact the courier and will provide them the right address by
contacting the customer.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

In this case i will say customer that we are going to replace
your TV cabinet.