Subject: English Language Test - Ummed Singh
From: Ummed Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Nov 2022 00:15:47 -0500

Foreign Language
Screening Test

Name

Ummed
Singh     /  (206245) 7518747928
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear sir

Sorry for delay ordered, but this is mistake from your side please provide me
proper address after then I will again placed order.

Warm regards

Ummed Singh

7518747928

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear sir

Don't worry, sir I will definitely replaced your T.V . But not returned
money because this is policy of company.

Warm regard

Ummed Singh

7518747928