Subject: English Language Test - Shubham Kumar Shah
From: Shubham Kumar Shah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Nov 2022 07:13:59 -0400

Foreign Language
Screening Test

Name

Shubham
Kumar Shah    /  (91) 7701838783
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear Sir

Regret for Inconvenience, as per our records your address is incorrect kindly
provide your Full address with area pincode and your alternate mobile number to
deliver your article to the correct address

Babyshop Team

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul

Regret for Inconvenience, kindly provide the picture of the damege product to
proceed your return.

Homebox Team