Subject: English Language Test - Himani Shakyawar
From: Himani Shakyawar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Nov 2022 02:13:47 -0400

Foreign Language
Screening Test

Name

Himani
Shakyawar     /  (91) 8279539662
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hi live
salesman team

Your courier is ready to deliver but your address is wrong thats why we are not
able to reach through your location.

Please provide your current address so we can deliver your courier.

Thank you

Team livesalesman

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Hi live salesman team

We shipped our products with safety and polices if you find any problem in this
brand please go through our policies we'll help to you get your
satisfaction with the product.

Thank you.