Subject: English Language Test - Sudhir Tripathi
From: Sudhir Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Nov 2022 02:59:17 -0400

| | Foreign Language Screening Test

Name | Sudhir Tripathi     /  (+91) 9984848787    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir
As I can see you have ordered a hand bag but the address which you provides is out of our delivery service area.Kindly come to our delivery office contact no.**********.
Thank you for shopping.
Sudhir Tripathi
Regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greetings from Homebox
Dear sir
Do you have made the video before opening the package if yes kindly attach it so we can do best for you. Thank you for shopping.

Homebox
Regards

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