Subject: English Language Test - Rohit Sharma
From: Rohit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 3 Nov 2022 04:26:06 -0400

Foreign Language
Screening Test

Name

Rohit
Sharma     /  (110084) 8448912152
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Above the
assuming..i am the customer service representative.. I have to answer that
.....

Dear sir/mam

I was supposed to hear reached you by now... Unfortunately,the courier company
could not carry on with the required processes the address was wrong.I could be
grateful to you.If you could send us the correct address with the telephone
no..as to the person who we can contact while making the delivery
..

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

I have to
answer that ....

Dear sir....

i understand your problem so i will get your tv banged or replaced