Subject: English Language Test - Santanu Chakraborty
From: Santanu Chakraborty <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Nov 2022 04:36:04 -0400

Foreign Language
Screening Test

Name

Santanu
Chakraborty    /  (91) 8076425271
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hello,

Greetings of the day!

Please share your current address with landmark by this running mail.Also we
expect from you, will share your live locations as per mentioned mobile number:
9934528766. Don't worry this mobile number is our exicutive number.After
receiving your location he will successfully deliver the order.

Regards

Aman

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul,

Hope you are well.We would like to inform that you are valuable customer of
Homebox.First of all thank you for purchasing TV cabinet from our company.

Please note that our team generally checked the items before shipped,also we
provide good packaging for every items.For your reference our company always
mentain customer satisfaction.If you will want to images of TV cabinate before
packaging we will share.

Also note that we have no replacement scheme.

So please sent a request mail regarding this.Our exicutive will come your house
and collect the cabinate,but all process will complete after submit the
installation charges.

Regards

Atul

Exicutive of Homebox Team