Subject: English Language Test - Qamar Zaman
From: Qamar Zaman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 1 Nov 2022 01:42:12 -0400

Foreign Language
Screening Test

Name

Qamar
Zaman    /  (+91) 6005920395    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear sir/Mam

We are extremely sorry to inform you that our executive try to deliver the
product on time. But the address mentioned by you was incorrect. That's why
our executive is not able to deliver the product. Please share the correct
address for the delivery or any alternate address.

Thanks & Regards

Qamar Zaman

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
sir

We have acknowledged your concern and raised mail to the concerned department.
We will update you as per our discussion in a while.

We are extremely sorry for the inconveniences caused to you.

Thanks & Regards

Qamar Zaman