Subject: English Language Test - Aman Ali
From: Aman Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 31 Oct 2022 06:13:57 -0400

Foreign Language
Screening Test

Name

Aman Ali
/  (1210012) 9871579177    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Sir/Mam

Our Executive triying you to contact through the mail id and phone number you
provide us ,regarding the product you ordered from our ,Our Delievery boy tried
many time to approach you .

Kindly respond to the team otherwise you courier was returned to the store

Thank You

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Sir/
Mam

Sorry for the inconvinience ,I am forwarding your complain to our senior
executive , Will Know you shortly.

Thank you