Subject: English Language Test - Khushi Walia
From: Khushi Walia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 29 Oct 2022 10:35:28 -0400

Foreign Language
Screening Test

Name

Khushi
Walia    /  (91) 9045453993
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hello
sir/mam acuttally there is your order. It had shipped but due to wrong adress we
have some issues to shipped your product so please tell us right address and
again varified your contact and emails details thankyou

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

Sorry mam we have delivered a well product if you
want to return this product than there is a policy to return it by same product