Subject: Arabic Language Test - mkdad mahfoud
From: mkdad mahfoud <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 Oct 2022 14:59:54 -0400

| | Foreign Language Screening Test

Name | mkdad mahfoud    /  (+91) 7217805527    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello dear customer,

Thank you for contacting us.

We apologize for the inconvenience caused to you.

Please provide us along with your cope with facts in order that we are able to update it.

Thank you for contacting us.

your friends,
Support Team.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello dear customer,

Thank you for contacting us.

We apologize for the inconvenience caused to you. this can be not the expertise we tend to want our customers to own once looking with us.

We have submitted your request to our relevant department, knowing that our team can contact you to assist you solve the matter as presently as doable

We appreciate your patience.

your friends,
Support Team.

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