Subject: English Language Test - PRIYA MANUJA
From: PRIYA MANUJA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 21 Oct 2022 07:00:54 -0400

| | Foreign Language Screening Test

Name | PRIYA MANUJA    /  (91) 6239766261    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear sir/mam, as i see in ky records that your order is dispatched on same day and handed over to courier company but due to some details missing in your address details courier company is showing that your address is wrong ,i request you to please send me your address details with correct details i will talk to them and make sure they deliver your product ASAP.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear sir/mam
I concerned with my dispatch team and the told me that it was fresh unit dispatch by us it may get scratched during the transportation or installation, i

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