Subject: English Language Test - Maneesh Kumar
From: Maneesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 21 Oct 2022 01:44:17 -0400

Foreign Language
Screening Test

Name

Maneesh
Kumar    /  (011) 9910755630    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

If customer contact and ask for order status so we share the
feedback of our courier partner and try to take right address and ask to wait so
that we can deliver the product to customer .

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

Dear ,

Abdul thanks to write us as you informed in your mail that you have notice
scratches on cabinet on your TV .we can understand your concern but would like
to inform you that we are share your issue with team and will get back to you
.