Subject: English Language Test - Amit Mehra
From: Amit Mehra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 Oct 2022 06:33:35 -0400

| | Foreign Language Screening Test

Name | Amit Mehra    /  (91) 9953765686    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,

This mail is regarding the status of your hand bag. You have ordered a hand bag from our site 14 days ago and same day order has been shipped from our end but as per courier company they are trying to deliver your bag and your address details are wrong. So i request to share your correct address details for smooth delivery of your hand bag.

Regards
Team Babyshop

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

I would like suggest you to do better practise from e - commerce companies that you have shopped from so far to know the policies and you dont necessarily need to know the policy of the brand.

Regards
Homebox Team

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