Subject: English Language Test - Wani Asif
From: Wani Asif <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Oct 2022 06:00:15 -0400

| | Foreign Language Screening Test

Name | Wani Asif    /  (+91) 9797100765    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | We sincerely apologize to you for the delay in delivery of the products you ordered with us. Due to irregularities our courier agent is unable to deliver your order at your addresss, this inconvenience has been caused to you. We will try again soon.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hi, We're so sorry to hear you're not happy with your product, but we also fully respect your decision. We've forwarded your return  request, and this will be resolved with in seven days.

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