Subject: English Language Test - Rohit Verma
From: Rohit Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Oct 2022 03:50:38 -0400

| | Foreign Language Screening Test

Name | Rohit Verma    /  (+91) 8058504235    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir\mam we tried to reach your handbag but you give us your address wrong please give us your correct address on email then we will send you your handbang on that location
thankyou

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

OK sir we will replace your TV
Thank you

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