Subject: English Language Test - Jasrat singh
From: Jasrat singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 16 Oct 2022 08:45:46 -0400

| | Foreign Language Screening Test

Name | Jasrat singh    /  (201009) 07303067291    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

We have tried to deliver your order today but due to wrong address of the customer we were unable to deliver to he particular address.
We are trying our best to deliver it as soon as possible.
Please share your correct address for shipping it as soon as possible.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sorry for the inconvenience you faced .
We are figuring out your problem and our customer representative will contact you soon for the replacement of TV cabinet or whichever thing is possible.
Till then , if you have any other problem you can contact the undersigned.

| |