Subject: English Language Test - Utkarsh Chouhan
From: Utkarsh Chouhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 Oct 2022 03:35:51 -0400

Foreign Language
Screening Test

Name

Utkarsh
Chouhan     /  (91) 93409322145
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hi this is
utkarsh, sorry for the inconvenience sir,first I will let you know,you put wrong
address in your shipping,i gave you delivery partner number,you can contact to
him.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi
Abdul,this is utkarsh, sorry for the inconvenience,if our product has returned
policy and that was not expired you can return your order at our app
site.