Subject: English Language Test - Ayush Goel
From: Ayush Goel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 Oct 2022 02:56:25 -0400

Foreign Language
Screening Test

Name

Ayush
Goel    /  (+91) 9045266162    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hi sir as u have ordered a hand bag from our company but your
address was wrong so delivery is not possible to be done.

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

Hi sir,

As you have ordered a cabinet from our company and you find scratches over it
and you want to return it . So we are now make it confirm that your item gets
returned in mean while time.