Subject: Arabic Language Test - Waseem Ismaeel
From: Waseem Ismaeel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Oct 2022 07:15:27 -0400

Foreign Language
Screening Test

Name

Waseem
Ismaeel    /  (+91) 9176300281
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Dear
customer,

We are sorry to inform you that we could not deliver your order as you provided
us with a wrong address, so kindly provide the correct address. We assure you
that your order will be delivered as soon as possible.

Thank you for your trust and contacting us

Regards

Customer service

===================

عزيزي العميل

نعتذر عن عدم تسليم المنتج وذلك لأنك قمت
بتزويدنا بعنوان خاطئ، من فضلك قم بتزويدنا
بالعنوان الصحيح ونعدك بإيصال طلبك خلال اقصى
سرعة ممكنة

شكراً لتواصلك معنا

خدمة الزبائن

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Dear
Abdul,

Thank you for choosing our services

Kindly provide more details about the issue, including the order reference
number and pictures of scratches so that we can proceed further with your case.

Best regards

Homebox Team

============================

عزيزي عبد

شكرا لاختيارك لخدماتنا

يرجى تزويدنا بمعلومات وتفاصيل أكثر عن
المشكلة خصوصاً رقم طلبك وتاريخه، ايضا قم
بإرسال صور للخدوش التي ذكرتها من فضلك. بذلك
يمكننا معالجة مشكلتك بدقة وفعالية أكبر.

مع فائق التحيات

Homebox Team