Subject: English Language Test - Sabir Tabrez Khan
From: Sabir Tabrez Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Oct 2022 06:49:31 -0400

Foreign Language
Screening Test

Name

Sabir
Tabrez Khan    /  (+91) 7783969064
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

I would
like to response as

Sir we tried to deliver the the product you ordered but it seems you have
mentioned the different address i would like to inform you to cancel the order
and re book it with the correct address

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

Hello sir as I was informed the TV was in the
good condition but if you are complaining so i would check on your TV and
we'll return and replace it if it's possible