Subject: English Language Test - Sakshi Grover
From: Sakshi Grover <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Oct 2022 02:43:59 -0400

| | Foreign Language Screening Test

Name | Sakshi Grover    /  (91) 8218774166    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Will take the proper address from the customer and apologise for being late and assure them that your order will be delivered to u as soon as possible.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Will send the team again to check and if scratches then will replace it . accordingly what customer wants and will ask customer customer  not to take money back as this the best product and will provide timely.

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